An initial evaluation will need to be scheduled with one of our licensed therapists. Patients should show up about 15 minutes early for their first appointment to fill out insurance and medical history information. Alternatively, patients can fill in and print out the new patient paperwork from our website. Please refer to the Patient Info selection on the Patients tab. Of course, patients can also pick up the paperwork before their scheduled appointment and fill it out at home. Patients should bring their prescription, health insurance card, related X-rays or MRIs, and any medical forms or lists that would be pertinent to their care.
Yes, a prescription for therapy from a referring physician is required in the state of Texas for all visits, except the initial evaluation. An initial evaluation only can be performed, but not treatment, without a prescription from your referring physician.
A patient will see a therapist for their initial evaluation. The therapist will perform an evaluation and will create an individualized plan of care for the patient. Treatments can include soft tissue work, specific exercises, stretching, range of motion exercises, aquatics and modalities (specialized machines to help relieve symptoms). The therapists work closely with referring physicians to provide complete patient care.
The initial appointment can last from 45 to 90 minutes. Most follow up appointments will last 45 to 60 minutes. It is recommended that patients schedule future appointments in advance with our front desk staff to ensure that they can be seen for the prescribed number of appointments at their desired time of day.
A patient should wear clothes that allow the therapists to evaluate and treat the injured areas. The patient should also wear shoes and clothing that is comfortable to exercise in. Additionally, aquatic patients should wear their swim suit or be prepared to change into their suit prior to their appointment. Hope Rehab Katy can provide patients with a locker for their personal items.
Hope Rehab Katy aspires to not only improve specific conditions, but also to improve the overall health and activity patterns of each patient during therapy. Whenever possible, a patient’s plan of care will incorporate an exercise program not only to rehabilitate the injury, but to condition the entire body. A home exercise program will often be prescribed to increase the success of treatment.
No. All appointments are for outpatient therapy, dispensed from our office.
Hope Rehab Katy accepts most insurance plans. Coverage varies based upon individual policy plans. We will be happy to contact your insurance company to inquire of your benefits once you are scheduled. Please be aware that verification of therapy benefits is not a guarantee of payment. You are responsible for full payment of therapy services rendered at Hope Rehab Katy. If you do not have health insurance and/or do not wish to use your health insurance, you will be billed at a self-pay rate. Please contact our office to discuss our self-pay rates.
Once we verify your insurance coverage and benefits, we will have an ESTIMATE. Please remember that the insurance company defines the benefits of your policy and we can only quote you what they have told us. If they have misquoted your benefits or misprocessed your claims, we will only know that after we receive the Explanation of Benefits (EOB). Their disclaimer of “…verification of benefits is not a guarantee of payment” is to cover for their potential processing errors for which we cannot be held responsible.
Receiving both occupational and physical therapy on the same date of service is only possible with Medicare patients. There is, however, a distinct disadvantage to the patient. Normally, the average patient will receive 3 to 4 units of therapy services per visit. Unfortunately, Medicare permits a maximum of 4 units of service per day. As a result, the patient can receive an average of 2 units per visit and may not progress toward their goal of fully restored functionality under those circumstances.
Probably not, but in many cases we can attempt to get PIP (Personal Injury Protection, which is an extension of automobile insurance and available in some US states that covers medical expenses) insurance coverage.
It is possible, but we must first refer your case to our LOP Provider, Key Health. If Key Health accepts your case, then we can proceed.
Hope Rehab Katy sells specific physical and occupational therapy products to patients, which aid in the recovery and management of injuries such as orthopedic braces and home exercise accessories. Nonpayment of these supplies is almost a guarantee as they are a favorite target of health insurance companies and their attempts at cost containment. Hope Rehab Katy will always bill your insurance company for these supplies, but the patient will be responsible for in the case of nonpayment.